There are over 41,000 unique skills we measure across more than 6,000 unique job titles on LinkedIn. Here are three different jobs where our data shows Customer Satisfaction - one of the most common skills we track - ranks among the top skills.
Comparing skills across jobs can make it easier to find the right job for you. Since Customer Satisfaction is a critical skill for both Restaurant Servers and Sales Coordinator, let’s go deeper to understand the other skills that overlap between the two jobs and what skills you would need to build to move from one job to the other.
Customer Satisfaction is ranked as the sixteenth most important skill for restaurant servers and fifteenth most important skill for sales coordinators. If we think about comparing them like a venn diagram, those are overlapping skills that are useful to both jobs.
To make the comparison, we’ll show you the remaining skills that are important for both jobs. Some skills align more closely to a single role than others, which will be reflected in your view. When skills are less common between two roles, they are placed further from the center, and closer to the job they are more relevant to.
In this comparison, the remaining skills on each side are unique to each job. These skills are certainly still useful and may appear in common with other jobs, but our analysis shows they may not be as helpful for moving from a Restaurant Server to a Sales Coordinator role.
We bring this analysis together into a single metric that we call skill similarity, which helps us understand how well one job might transition to another by giving a score between 0 to 100. In this case, the skills similarity score between Restaurant Server and Sales Coordinator is 49.
So that we can put the skills similarity score between Restaurant Server and Sales Coordinator in context, let’s now compare Restaurant Server to another job: Event Coordinator. Our data shows there are more similar skills between Food Server and Salesperson, with a skill similarity score of 58.
We’ll make one more comparison to illustrate how skills similarity can help you understand career transitions. The skills similarity between a Restaurant Server and a Customer Service Specialist is 62, indicating there is even higher skill overlap to help you transition from a Food Server role to a Customer Service Specialist role than the previous Sales Coordinator and Event Coordinator roles.